When your At&t account is hacked there are so many fears and thoughts that run into your mind. I also faced the same situation as I have been a victim of hacking and trust me it is not a joke. With everything going digital there is always a challenge especially when it comes to sensitive credentials and information like our bank account statements, government IDs, and so on. The minute I realized my email account was hacked I immediately took control by following some important steps. In this article, I will share with you how I recovered my hacked AT&T email account.
How do you know if the At&t account is hacked?
Before going into the details of how to check if your AT&T account is hacked, let us first look into some necessary things that you need to consider.
If you are facing difficulties logging in the chances are that either your account is not working or the At&t account is hacked.
- The password and username entered are incorrect, incomplete, or case sensitive because of which you cannot log in to your email id.
- Some new emails are either been read or you do not remember reading them.
- There are emails that are deleted from the inbox and you are not the one who has done it.
- There is a change in the account recovery information like the phone number or alternate email address.
- There are changes made to the settings or information recently and you know for sure that you have not done it.
A few important things to check before troubleshooting
Now that you understand how to find out if your AT&T account is hacked, let us look at the different ways you can regain control of your account. Before that, I would also suggest that you look into a few details like
- Are there any issues or problems with the AT&T server?
- Do you have an active and strong internet connection?
- Are you facing any issues browsing the internet due to the Firewall or Antivirus software?
- Have you recently installed any Add-On that is creating problems for you?
- Is your browser, operating system, or mail app updated?
- Are you able to log in to any other email account – an alternate AT&T email account or any other service provider?
If all the above are not the problem, then you can start with the troubleshooting steps if your Att account is hacked.
Different ways to retrieve your email if Att account is hacked
Step 1 – Change your password
The first thing that you would have to do if your account is hacked is to change its password. For this you would need to
- Log in to the AT&T sign-in page or click on this link – att.com/myatt
- Then select the Forgot Password option located just under the Password text box
- Fill in the required information like your Last Name and User ID and then select Next.
- Select from either getting a temporary password or answering a security question
- If you choose to get a temporary password, you would need to provide a phone number or an alternate email address.
- You can then reset the account password by typing a new password and reconfirming the same.
Step 2 – Re-login to your account
After changing the account password, you then need to check if you can still gain access to the account or not to reconfirm if the At&t account is hacked. To ensure that you have regained control of your account. For that you would need to
- Log in to the AT&T sign-in page or click on this link – www.att.com/myatt
- Provide the user name and the new account password and click on Sign-In.
If you are able to sign in to your account, then you can rest assured that you have regained access to your account.
Prevention steps to ensure that AT&T email account is not hacked
If you have already been through the situation where your At&t account is hacked then you know how worrisome it can be. To prevent this from happening in the future, follow these few simple tips.
- Make sure that you choose a unique password that is strong and includes alpha-numeric and special characters.
- Updated and change your account password regularly so that you do not face issues in the future. This
- Go through the AT&T guidelines to ensure you know how to keep your account safe. This will also help you to understand what you need to do and how to keep your account safe.
- To safeguard your AT&T ID It is advisable that you consider assigning a wireless number. This will help you whenever you want to change your account password.
To minimize the risk of hacking you need to make sure that you fill in the recovery information the very day you create the AT&T email account.
