Facebook ads are one of the best tools that a person can use. Whether it is a personal need or a professional one, there is no end to the number of ads you can place on the platform. Recently, I got the news that I was being relocated to my hometown. I decided to sell the things that I did not need by placing an ad on Facebook only to realize that my Facebook ad account has been disabled. Honestly, I was devastated considering that my ad account was an old one. Since it was the first time, I had experienced this issue, I decided to do a little research facebook ad account that is disabled for unusual activity. To my surprise, I learned quite a lot about this situation and hence I also decided to write this blog. So, before I start with the part of the solutions, let me first take you through the reason’s why your Facebook ad account can be disabled by the company.
Reason’s for facebook ad account that is disabled for unusual activity
Facebook’s Ad policy is very clear when it comes to Ad placement. If your ad is not as per the policy standards, the company will either disable the account or disapprove of the ad. Generally, when there is some kind of violation of the Ad that you place gets disapproved the ads team flags the ad account. If they notice repeated flags or violations, they can disable the account. This can also happen if people have given lots of negative feedback regarding your product or service. Let us check out the different reasons why your ad may be disapproved.
- You have placed an ad using Facebook’s logo or trademark but with capitalizing the ‘F’.
- If the landing page takes a person to income claims, pop-ups, or any other page
- An ad can be disapproved if there is a Facebook ad policy violation under the personal attributes section or if it is written in all capital letters.
- The ad contains Flagged words.
Disapproval of running ads
I came across a very interesting fact that the facebook ad account that is disabled for unusual activity can also happen with ads that are presently running. If you are wondering how is this possible, this section of the article will answer the question for you. Read on to find out the reasons why Facebook would disapprove of a running ad.
- If people have hidden or reported the ad numerous times as they keep on seeing the same thing.
- People have provided negative feedback about the ad
- The ad can also be disapproved if there is an update in the Facebook software
Reinstating or Reactivity a facebook ad account that is disabled for unusual activity
Now that we have seen the various reasons why the facebook ad account that is disabled for unusual activity happens, let me run you through the process of how to reinstate or reactivate your Facebook ad account.
Appeal submissions
In order to reinstate or reactivate your ad account, you first need to submit an appeal to the company. It is not a complex process and you can easily follow the instructions that you get on your account or email address. Another way to submit an appeal is by clicking on the link mentioned below.
https://www.facebook.com/help/contact/2026068680760273
You would need to wait for a while before you get a response from them, however here are a few things to remember.
- Thank the team for reviewing the appeal
- Adding a summary will help them to understand the situation better
- Let the team know why it is essential for you to have an active Ad account
- Whether you have violated or not apologize for the same
- Request them to guide you on how to fix the facebook ad account that is disabled for unusual activity
Take the help of an expert
Facebook is full of surprises and as much as you feel you know the platform well, the pages keep on turning. I was surprised to know that the company allows you to take the help of an expert by visiting the main website. After almost half an hour, I finally managed to get to the section where this service was possible. To talk to an expert, follow the below-mentioned procedure.
First, log on to the main website – www.facebook.com or follow this link that will take you directly to the support page https://www.facebook.com/business/resource?hc_location=ufi
- Then select Ads under the Advertising topic under the Support menu
- On the search bar enter the query you have. You also have the option to look at some Commonly searched topics
- You will be connected through chat to an expert directly based on the topic you choose.
A final note
To prevent the problem of facebook ad account that is disabled for unusual activity, it is very important that you keep on checking the Advertising Policies. Personally, I would recommend that you start with a limited number of ads and then slowly increase it. So not add any payment information or credit card connections for safety reasons.